在线购买
ORDER ONLINE
If you want to order, please click the link to enter taobao enterprise store
Or buy online at jd.com's flagship store.
Call the ordering hotline
+86185-6627-3475
Click to enter Express Enterprise Store
TOP
售后服务
After sales service
CONQUEST series products will provide after-sales service in accordance with requirements no less than the protection of consumer rights and interests law of the People's Republic of China product quality law and regulations on liability for refund for repair and replacement of mobile telephone products
Service contents are as follows
01Machine Maintenance Policy
  • Within 7 days from the date of your purchase of CONQUEST conquest products, the packaging, accessories and invoices are complete, the appearance of the mobile phone is not damaged and no one is damaged, and the performance failure listed in the "Mobile Phone Product Performance Failure Table" appears. The choice can be returned, free exchange or repair. For the products sold by the official website and CONQUEST Conquered Authorized Experience Store, if the appearance of the mobile phone is not damaged and no one is damaged, the packaging, accessories and invoices are complete, support 7 days without reason to return.
  • Within 8-15 days from the date of your purchase of the CONQUEST conquered product, the main unit has no damage, no water, no damage, and the performance failure listed in the "Mobile Phone Product Performance Failure Table" appears, depending on your choice. It can be exchanged or repaired free of charge. After the replacement, the mobile phone can still enjoy the normal return service, but can not enjoy the return service without reason.
  • Within 12 months from the date of purchase of the CONQUEST conquered product, the main unit has no damage, no water, no damage, and the performance failure listed in the “Mobile Phone Product Performance Failure Table” can be repaired free of charge. .
  • The warranty period for the standard accessories included with the main unit is from the date of receipt of the purchase of the main unit: charger, data cable, earphones and internal and external batteries, you can enjoy 12 months warranty service.
02Random Gift Warranty Policy
  • You can enjoy normal exchange and repair services when you purchase the products, but do not enjoy the return service;
  • When you purchase a product that needs to be returned, you will need to return the random gift. If the gift is lost, damaged, damaged, or the film-like gift has been unpacked, the product you purchased will not be able to enjoy the normal return service;
03Non-warranty policy
One of the following conditions is non-warranty and you will not be entitled to free refund, exchange and warranty service, you can choose to pay for repairs:
  • More than three guarantee periods;
  • The contents of the three-package certificate are inconsistent with or altered by the physical indication of the goods;
  • Unauthorized repair, private dismantling, misuse, collision, liquid ingress, alteration, or improper installation of the software system caused by product quality problems, or tearing,
  • Alter product label, anti-counterfeiting mark, machine serial number (IMEI);
  • Damage caused by use, maintenance, and maintenance as required by the product use book;
  • Damage to the phone and its accessories due to human causes;
  • Damage caused by force majeure such as floods, fires, lightning strikes;
  • Use non-CONQUEST to conquer original accessories, resulting in mobile phone failure or accident;